The Comfort Inn Almedina Coimbra Hotel is certified with a Quality Management System by Lloyd's Register Quality Assurance according to ISO 9001:2000. Lloyd's Register Quality Seal.

In an increasingly competitive market, certification is a mean to achieve entrepreneurial success.

ISO 9001:2000 is an international reference for quality management, applicable to all organizations regardless of size or sector.

ISO 9001:2000 is based on eight quality management principles:

- Focusing on the client;
- Leadership;
- Involvement of people;
- Approach by processes;
- The management approach as a system;
- Continuous improvement;
- Decision making based on facts;
- For mutual benefit to suppliers.

Certification of Quality Management System according to ISO 9001:2000 can demonstrate the commitment of the Comfort Inn Almedina Coimbra with quality and satisfaction of its customers, enhancing corporate image and monitor the market in constant evolution.

QUALITY POLICY OF THE COMFORT INN Almedina

"The Comfort Inn Almedina in order to ensure and achieve its mission, aims at the provision of quality services as measured through performance targets, in order to meet the needs and expectations of its customers in order for their loyalty to continuous improvement and in accordance with the laws in force. "